Club Wyndham, WorldMark, & Margaritaville Vacation Club
The brief:
Get Vacation Club owners and guests
Who are vacationing at CW, WM, and MGVC resorts
To pick up and wear their wristbands
By delivering a clear, brand-aligned reminder across key resort touchpoints
The idea:
To support the rollout of a new keyless entry program, we created a series of branded collateral pieces that encouraged owners and guests to wear their wristbands for easy access to suites and amenities. Messaging was customized by club and delivered through multiple resort channels — signage, inserts, emails, etc. —designed to make the transition seamless and stress-free.
Consumer insight:
Resort guests value convenience but often miss or overlook operational updates. Strategic placement, clear benefits, and visual consistency helped ensure the wristband program was both noticed and adopted across Club Wyndham, WorldMark, and Margaritaville Vacation Club properties.
My role:
Messaging strategy
Collateral concepting
Guest experience copywriting
Brand voice adaptation across club brands
Multi-format content development (signage, inserts, emails, digital)